Privacy Policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026

RankAI Pilot is operated by M3 Artificial Intelligence Solutions LLC ("M3AI Solutions," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit rankaipilot.net (the "Site") or use the RankAI Pilot service (the "Service").

By using the Site or Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or Service.

1. Who We Are

RankAI Pilot is operated by M3 Artificial Intelligence Solutions LLC, a California limited liability company with its principal place of business in California, United States. We can be reached at info@m3ais.com.

2. Information We Collect

2.1 Information You Provide Directly

Account information: name, email address, business name, billing address, and password when you register for an account on rankaipilot.net.
Communications: messages you send to us via email, contact forms, or support channels.
Payment information: when applicable, payment details processed by our third-party payment processor (we do not store full payment card numbers on our servers).

2.2 Information from Connected Google Services

When you authorize RankAI Pilot to access your Google accounts via OAuth 2.0, we receive information from Google services that you explicitly authorize. This may include data from:

Google Business Profile: business listings, locations, posts, photos, reviews, Q&A, and performance metrics.
Google Search Console: site verification status, search analytics data (queries, clicks, impressions, position), sitemaps, and URL inspection data.
Google Analytics: aggregated audience, acquisition, behavior, and conversion data from the properties you connect.
Google Ads (when applicable): campaign structures, performance metrics, and account settings.
Other Google APIs you explicitly authorize from time to time.

We only access data within the scopes you grant during the OAuth consent process. You may review and revoke these permissions at any time at https://myaccount.google.com/permissions.

2.3 Information Collected Automatically

Usage data: pages viewed, features used, timestamps, referring URLs, and interaction patterns within the Service.
Device and log data: IP address, browser type, operating system, device identifiers, and similar technical information.
Cookies and similar technologies: see Section 9 (Cookies) below.

2.4 Information from Third Parties

We may receive limited information from third-party services we integrate with (analytics providers, hosting providers, authentication services) as necessary to operate the Service.

3. How We Use Your Information

We use the information described above for the following purposes:

To provide and operate the Service, including authenticating you, managing your account, displaying dashboards, executing SEO and digital presence tasks you request, and synchronizing data with your connected Google accounts.
To communicate with you about your account, service updates, security notices, and support requests.
To improve the Service, including diagnosing technical issues, monitoring performance, and developing new features. (Note: we do not use data from Google APIs to train generalized artificial intelligence or machine learning models — see Section 4 below.)
To comply with legal obligations and enforce our Terms of Service.
To protect the Service and our users from fraud, abuse, and security threats.

4. Google API Services User Data — Limited Use Disclosure

RankAI Pilot's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

Use is limited to user-facing features: we only use information obtained from Google APIs to provide or improve features that are prominent and visible to you within RankAI Pilot. We do not use Google user data for unrelated purposes.
No transfer except as permitted: we do not transfer information obtained from Google APIs to third parties except (a) as necessary to provide or improve user-facing features that are prominent in our Service, (b) to comply with applicable law, or (c) as part of a merger, acquisition, or sale of assets with notice to you.
No advertising use: we do not use information obtained from Google APIs to serve advertisements, including retargeted or personalized advertising.
No human reading except as permitted: humans at M3AI Solutions do not read information obtained from Google APIs unless (a) we have obtained your affirmative agreement to view specific data, (b) it is necessary for security purposes (such as investigating abuse), (c) it is necessary to comply with applicable law, or (d) the data has been aggregated and anonymized for internal operations.
No use for training generalized AI/ML models: we do not use Google user data to train, develop, or improve generalized or non-personalized artificial intelligence or machine learning models. Any AI features within RankAI Pilot that operate on your data do so to provide personalized outputs to you within the Service.

You can revoke our access to your Google account data at any time by visiting https://myaccount.google.com/permissions and removing RankAI Pilot from your authorized applications.

5. How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

Service providers: with third-party vendors who help us operate the Service (cloud hosting, email delivery, payment processing, customer support tools, analytics). These providers are contractually bound to use information only as necessary to provide their services to us.
Legal compliance: when required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of M3AI Solutions, our users, or others.
Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, with notice to you where required by law.
With your consent: when you direct us to share information with a specific third party.

We do not share data obtained from Google APIs in any manner inconsistent with the Limited Use disclosure in Section 4.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Account data: retained for the life of your account and for a reasonable period thereafter for legal and operational purposes.
Google API data: synced and cached only as needed to provide the Service. When you disconnect a Google account or close your RankAI Pilot account, we delete the associated OAuth tokens and Google-derived data within thirty (30) days, except where retention is required by law.
Logs and analytics: typically retained for up to twenty-four (24) months in identifiable form.

You may request deletion of your data at any time by emailing info@m3ais.com — see Section 10 (Your Rights).

7. Data Security

We implement technical and organizational measures designed to protect your information, including:

Encryption in transit using TLS for all data exchanged with the Site and Service.
Encryption at rest for sensitive credentials, including OAuth refresh tokens.
Access controls that restrict employee access to user data on a need-to-know basis.
Infrastructure hosted on Google Cloud Platform with industry-standard security practices.

No security measures are perfect, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and applicable regulators as required by law.

8. International Data Transfers

M3AI Solutions is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers, subject to applicable legal protections.

9. Cookies and Similar Technologies

The Site uses cookies and similar technologies for essential functionality (such as authentication and session management), performance measurement, and analytics. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of your information, subject to legal retention requirements.
Portability: request a portable copy of information you provided to us.
Opt-out: opt out of certain processing activities, including marketing communications.
Revoke Google authorizations: at any time at https://myaccount.google.com/permissions.

To exercise any of these rights, contact us at info@m3ais.com. We will respond within the timeframes required by applicable law.

10.1 California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including:

The right to know what personal information is collected, used, shared, or sold.
The right to delete personal information held by us.
The right to correct inaccurate personal information.
The right to opt out of the sale or sharing of personal information (we do not sell personal information).
The right to limit the use of sensitive personal information.
The right to non-discrimination for exercising these rights.

To exercise these rights, contact info@m3ais.com. We may verify your identity before responding to your request.

10.2 European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, UK, or Switzerland, you may have rights under the GDPR or comparable laws, including the rights listed above plus the right to lodge a complaint with your local data protection authority. Our legal basis for processing is typically (a) performance of a contract with you, (b) our legitimate interests in operating the Service, (c) compliance with legal obligations, or (d) your consent where required.

11. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact info@m3ais.com so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. For material changes, we will provide notice through the Site, the Service, or by email. Your continued use of the Service after the effective date of changes constitutes acceptance.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

M3 Artificial Intelligence Solutions LLC (operator of RankAI Pilot)
Email: info@m3ais.com
Product website: https://www.rankaipilot.net
Company website: https://www.m3ais.com